Responsible gambling

Responsible Gaming at Luckera Casino

We care about the well-being of our players, and we strive to provide a safe and responsible gaming environment for everyone.

Tools for Responsible Gaming:

• Deposit Limits: Temporarily or permanently limit your daily/weekly/monthly deposits
• Time-Outs: Take regular breaks from playing with temporary time-outs (from 24 hours to several weeks)
• Self-Exclusion: Exclude yourself temporarily or permanently and ask us to close your account

Support Organizations:

We are committed to following German standards for responsible gaming. If you're struggling with problematic gambling behavior, please consider reaching out to:

• Check-dein-Spiel
• Other local support organizations (links provided on our website)

Information and Support:

• Our customer support team is available 24/7 via live chat or email in English and German
• We aim for a response time of under an hour

Remember, responsible gaming means setting limits that work for you. Don't hesitate to reach out if you need help managing your gambling habits.

Your Safety Matters

Luckera Casino wants all players to have fun while maintaining control over their gaming activities. By providing easy access to our tools and resources, we hope to support healthy gaming behavior in everyone.